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Oracle Tax and Utilities Solutions

    GTS Tax and Utility team provides complete services for the implementation and maintenance, for Oracle’s Smart Grid Suite of applications for Utilities Companies and Oracle’s Enterprise Taxation and Policy Management for the Tax Authorities required to implement Tax Laws and related policies and Rules.

  • Oracle Utilities Applications


    GTS provides implementation services for:

    • Oracle Utilities Customer Care and Billing system (CC&B)
    • Oracle Utilities Meter Data Management system (MDM)
    • Oracle Utilities Mobile Workforce Management Systems (MWM)
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    GTS has successfully delivered several projects in all the GCC countries. All major CC&B implementation in the region have been completed by GTS team.

    The knowledge and experience drawn from years in the operations of Utility Companies in the GCC Region, allow a more organized and integrated approach to activities involving Customer Relations, Billing and Collections, Meter and Workforce Management and places GTS into an advantageous position and brings additional benefit to its customers in terms of implementation of industry best practice.

  • Salient Achievements


    • The First company to implement Oracle CC&B system in the GCC and Middle East
    • First to implement Arabic enabled CC&B
    • Has completed four CC&B implementations in the GCC region
    • Has developed utility best practices for local and regional requirements
    • Has developed knowledge base to Develop and Integrate e-Services Portal with CC&B
    • Has developed interfaces between CC&B and other several applications including e-payment portals, IVR, Financial, SMS, E-mail, GIS, DMS Systems and MIS Reporting
    • Fully familiar with implementation and cultural requirements of the region
    • First to integrate Emirates Nation ID with CC&B
    • First to implement ETPM (Pilot Project)

  • GTS Value Proposition


      Large Pool of Bi-lingual (Arabic/ English) Functional Resources
      Highly knowledgeable, possessing rich experience of successful implementation.

      Large Pool of Technical Resources
      Highly knowledgeable, possessing rich experience Oracle Database and Middleware Technologies like SOA and Application Servers.

      Local and Regional Adaptability
      Custom Built Plug-in configuration allowing fine-tuning of application to suit the regional business processes resulting in quicker development at lower costs.

      World-Class Support
      24/7 back up service whenever and wherever.

  • Case Studies

    GTS Utilities Implementation Services:
    GTS offers complete end-to-end solution to its customers including Supply, installation and implementation of Hardware, Software and custom build plug-in and enhancements that would meet customer’s expectations in the context of their requirements.

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